Privacy Policy

Confidentiality of Your Documents

The Babel Online shall make every effort, in regard to the electronic form of the service, to keep all documents and personal customer information absolutely confidential.

Information relating to the translation, the nature of the translation and any information the Customer transmits to The Babel Online shall be treated with complete confidentiality. The Babel Online shall not publicly divulge in any way this information without previous written authorization from the customer, with the exception of collaborators or subcontractors previously authorized by The Babel Online and the Customer who require such information to perform their jobs.

These guarantees shall not be applicable in the event that The Babel Online is required by law to communicate such information, or in the event that such information becomes public domain, independently of divulgement of such information by The Babel Online

Privacy Statement
The Babel Online has written this privacy statement to demonstrate its complete respect of your privacy. The text below describes the practices for collecting and distributing information in The Babel Online’s possession.

Automatically Collected Information
We use your IP address (the one that unequivocally identifies the host at that particular time) and cookies to identify you while you make purchases on our site. The Babel Online uses a form to acquire information related to an order. In addition to the full name of the person placing the order, information for billing and future contacts is also registered. The Babel Online is not given information related to credit cards – they are instead directly managed on our payment gateways secure credit card processing server.

Supplier and Collaborator Privacy
The personal information of our suppliers and freelance collaborators (suppliers, translators, interpreters, graphic designers, affiliates, consultants etc.) are processed with utmost confidentiality. The only information which is provided to third parties is the information published on our site: your username, your native language, experience and educational background. Other information including full name, date of birth, addresses and telephone numbers are only used by The Babel Online and its authorized suppliers (e.g. accounting firms, banks, etc.) for purposes related to current jobs.

Navigation Data & Cookies
The computer systems and programs used for the website’s operation collect some personal data whose transmission is implicit in the use of Internet communication protocols (e.g. IP addresses or domain names of computers used by users who connect to the site, URI [Uniform Resource Identifiers] of resources requested, the time of request, method used to submit the request to the server, file size obtained in response, numerical code for the status of the response submitted by the server – successful, error, etc., and other parameters relating to the user’s operating system and computer environment). Although this sort of information is not collected to be associated with identified users, through processing and in association with data held by third parties, it could by its very nature allow for users to be identified.

These data types are used solely to obtain statistical information pertaining to the website’s usage and serve to check the site’s correct operation; they are thus not associated with any given user ID and are deleted immediately after processing. The data could be used to ascertain responsibility in the case of computer crimes against the site: with the exception of this eventuality, data on web contacts are currently not held for more than seven days.

What are cookies? Cookies are small text files sent by websites visited by users to their computers, storing information that will be retrieved on the next visit to the site. While surfing a given website, users may receive on their computers cookies transmitted from different sites (so-called ‘third-party’ cookies), as specific links to the web pages of other domains.

Cookies can be used for a variety of purposes, depending on the sites on which they are installed; they can be used as a method of information authentication, to monitor sessions, or store specific data on users accessing the server.

Users have the right to accept or refuse the use of cookies at any time, or to remove any cookies previously accepted by changing their browser settings.